We, at M/s. Plus Point Systems and Softwares (P) Limited are fully aware of our responsibilities as honorable internet citizens, and we maintain a ZERO TOLERANCE Spam Policy accordingly. This Spam Policy document describes our Spam Policy and practices for the websites operated by M/s. Plus Point Systems and Softwares (P) Limited and all of its wholly-owned subsidiaries (collectively, the "Company", or "we" or "us").  The Company's websites include, but are not necessarily limited to, all of the websites, each of which is operated (either directly or through one or more wholly-owned subsidiaries) by the Company (each a "Website" and collectively the "Websites").

Any customer or associate or anyone found to be using our CompanyWebsite/s for spam will suffer immediate loss of ability, and permission, to use our system. As part of our Terms of Service/ Terms of Use agreement, all users must agree to sign-up to Spam Policy too.

SPAM : Spam, also known as UCE (Unsolicited Commercial Email) is defined as unsolicited mass email to persons with whom you do not have a pre-existing business relationship or have not requested/ opted-in to your mailing. In other words, it is an unsolicited bulk email message.

Unsolicited means that the recipient has not granted verifiable permission for the message to be sent. Spamming means transmitting, distributing or delivering any unwanted e-mail correspondence, especially in mass quantities, through the electronic means of communication. Pre-existing business relationship means the recipient of your Email has made a purchase, requested information, responded to a questionnaire or survey, or had offline contact with you. Consent means the recipient of your Email has been clearly informed, and fully notified in advance, of the collection and use of his/her email address, and granted his/her consent to such collection and use. This is often called Informed Consent.

Opt-In email : An opt-in can occur either via a sign-up form on a web site, a point-of-sale sign-up form, or on a physical sign-up sheet. Any opt-in form should include a clear description of what will be sent and how often it will be sent.

Why to fight spam : No one likes to receive unsolicited email. It is a burden on mail servers and an annoyance to all who receive it. If we allowed a client to send unsolicited email through our mail servers or did not strictly enforce our anti-Spam Policy, our IP address and domain would be added to blacklists. Many Internet Service Providers (ISPs) and email filter services subscribe to these blacklists. If one of our servers were to be added to a blacklist, all email coming through that server to subscribers whose ISP or mail filer subscribes to that blacklist, it will not be received. This is for all of our clients, not just the one who sent the original email that was reported. Once on blacklists, it is very difficult and often impossible to be removed from the list. As such, we must enforce this anti-Spam Policy very strictly.

As a user of our any of our Website/s or Website services you may :

• send out a regular Email to a recipient who has opted-in to receive it
• send out information and content to recipients who have requested to receive content on that topic

As a visitor/ user of our any of our Website/s or Website services you may not :

• harvest emails from our Websites
• get involved in spamming through any of our Email IDs
• send out unrelated offers or unrelated content to your email list
• distribute our  mailing address without prior permission
• post irrelevant links to your Website in our discussion forums, newsgroups or classifieds sites
• use email lists that you purchased of any type (whether they are opt-in or not), rented, leased, or in any way bought from a third party
• utilize a subscription form that subscribes users to an unrelated list
• add an email address into a list without that subscriber's permission
• batch or in any way try to script the addition of new subscribers to the web form subscribe methods
• utilize a list older than 6 months without reconfirming the recipients' subscriptions
• have a pre-checked field on your subscription form
• email anyone who has requested removal from your list

These aren't the only things we might consider spam. But they are a good guide.  If you are not sure if we'd consider something to be spam, contact us and find out.

To determine whether you have violated our anti-Spam Policy, we will:

• Review the content of the message in question
• Review your subscriber list for patterns common to harvested lists
• Review the spam complaint
• View the records to see when the subscriber was subscribed and their IP address

Procedure for handling complaints :  If you send spam, your account will be immediately terminated and a refund will not be granted. Our Website/s and its services are solely intended for persons, businesses and organizations possessing an established list of permission-based opt-in email addresses. Using our Website/s and its services to send out Emails to addresses obtained by any means other than a subscriber opting-in to your list, may incur a $50 (US) charge per substantiated incident (i.e. per email), in accordance with US state and federal regulations.

Procedure for handling false positive complaints : We realize it is possible for people who have subscribed to your mailings to forget they have granted you permission. Should we receive a complaint from a subscriber, for whom you have substantiated proof of their subscription, and the Email sent contains permissible content for that subscription, we will notify the subscriber of the date they subscribed. We will also provide a link for that subscriber to unsubscribe from your list. In the event that a subscriber making a complaint did not sign up through your site  we will investigate the situation and review the email in question. If it is determined that you may be sending spam, we will immediately disable the sending function on your account and contact you by email and/or phone. As soon as we hear from you, and are able to verify that the subscriber was indeed an opt-in subscriber, we will remove the sending-block.

What do I do when I think some one through one of your Website/s is spamming me :  If you believe you have received spam through one of your Website/s, please notify us immediately to the email ID provided through the abuse link. Please include the headers of the email when you forward it, and briefly tell us why you believe the message is spam. We take all spam complaints seriously and will investigate promptly. You will receive a response from our abuse team detailing the action taken to deal with the issue.

Please report any suspected abuse to the email ID provided through the abuse link.

ISP and Blacklist administrators : Our Company has built relationships with many of the leading ISPs and Blacklist administrators. These relationships usually involve the sharing of information regarding policies, practices and issues. If you are an ISP, mail administrator or blacklist owner and would like to get in touch with us, please send us a mail to the email ID provided through the abuse link.

COPYRIGHT NOTICE

Copyright ©2000 – 2011: M/s. Plus Point Systems and Softwares (P) Limited. The material on this Website is protected by international copyright legislation.

All rights including copyright, in the content of our web pages are owned or controlled for these purposes by M/s. Plus Point Systems and Softwares (P) Limited.

You are NOT permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of M/s. Plus Point Systems and Softwares (P) Limited.

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